Customer service that costs less and never sleeps.
An AI Agent that answers your customers in seconds, in any language, day and night.
Human CS agent0 min
Hi, where is my order SC-20931?
What your customers feel today
Long queues
The busier it gets, the longer they wait.
The busier it gets, the longer they wait.
Manual lookups
Agents dig through systems by hand.
Agents dig through systems by hand.
Customers leave
Not everyone is willing to wait.
Not everyone is willing to wait.
What the customer seesAI Your team
My package arrived damaged, the coffee spilled.
SenaSo sorry about that! Damaged items are replaced free within 7 days of delivery. Could you fill this in so I can start your claim?From your knowledge · Return policy
Damage claim
Order numberSC-20931
Photopackage.jpg
Sent SenaThanks, received! A replacement goes out tomorrow morning via JNE YES, free of charge. I’ll send the tracking number once it ships.
The last reply was written by Rina from your team. The customer can’t tell the difference.
AI or your team? Customers can’t tell.
It answers like your best CS because it knows your business. When a person is needed, your team takes over quietly, same name, same conversation.
Learns fromWebsiteLearns from your site pages.
FilesPDFs, docs and spreadsheets.
KnowledgeFAQs and policies you write.
API EndpointLive data from your own system.
Grow your support without growing headcount.
Each hire is a full monthly salary and covers 8 hours a day, 5 days a week. Add leave, sick days, transport and desk space. Chatwig answers the repeat questions day and night, so your team covers more and spends time on the chats that matter.
Feature1 CS agentChatwig AI Agent
CostA full salary+ transport, leave, sick daysOne subscriptionA fraction of one salary
Hours covered8 h × 5 days40 hours a week24 h × 7 days168 hours a week
Chats at onceOne at a timeMany at onceNo queue
WorkspaceDesk, laptop, spaceNone needed
Your team’s timeBusy with repeat questionsFree for chats that matter
Coverage per week40 hours4× more, every week
Estimates for 1 CS agent. Your numbers may differ.